Hello,
We apologize for the issue you are facing. To upgrade from the free version to the Agency plan, you will need to create an account first. Here’s how you can do that:
- Visit the Rank Math website and navigate to the pricing page.
- Select the Agency plan that suits your needs.
- Create an account by providing the necessary details during the purchase process.
- Once your account is created, you can proceed with the payment for the Agency plan.
If you encounter any issues during this process or have further questions, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising your concern!
So after I have paid. Should I go in to every website and upgrade? When I click upgrade today I land on the pricepage. How can I verify that I already have an account?
Hello,
After paying on our pricing page here:
https://rankmath.com/pricing/
Your Rank Math free account should be upgraded as well (assuming you will use the same email address on the account).
After that, you may need to install the Rank Math Agency plugin on your website/s and reconnect it to your account.
For more information, you may refer to our guide here (same steps with other subscriptions):
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
