Contents are locked because a robots.txt file is present in the root folder.

#415187
  • Resolved plant classifieds

    2 years, 7 months ago

    Rank Math free

    Dear Rank Math,
    I have an issue with my robots.txt file and I am getting the following error message: Contents are locked because a robots.txt file is present in the root folder.
    My website https://plantclassifieds.com is running on a virtual server using Plesk and I assume the issue has to do with Plesk’s SEO Toolkit. As my SEO performance seems to have dropped of since migrating to the new server.
    Is there any way we can get both Rank Math and Plesk’s SEO Toolkit to run together?
    Thanks for your help.
    Regards,

    PlantClassifieds.

Viewing 1 replies (of 1 total)
  • Sharmin Islam

    2 years, 7 months ago

    Rank Math agency

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please login to your web server via FTP and delete the robots.txt file present in the root folder.

    Once you delete the robots.txt file, Rank Math’s virtual robots.txt file will take over and you will be able to edit the robots.txt file without issues.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    ​​​​​​

    RankBot

    2 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Contents are locked because a robots.txt file is present in the root folder.’ is closed to new replies.