Hello,
We apologize for the issue you are facing with the word count not being accurately reflected in Rank Math. It seems that the content within the Elementor Timeline may not be recognized by the plugin, which can affect your SEO score.
To assist you better, please ensure that the content is properly added in a way that Rank Math can read it. Sometimes, certain elements or custom widgets in page builders like Elementor may not be fully compatible with SEO plugins.
If you could reply to this ticket and include the specific URL of your page, we can investigate further. A human agent from our support team will take over and provide you with more tailored assistance.
Thank you for bringing this concern to our attention!
Hello,
Please note that Rank Math only counts the words if they are added inside the the_content section of the page.
However, please make sure you’re currently using the latest version of the Rank Math plugin on your website: https://rankmath.com/changelog/free/
If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
It is inside the content section of the page and I do have the latest version of RankMath. I am sending you temporary login link.
Hello,
We deeply apologize for the unexpected delay in response.
We’ve tried to check your website but were unable to go through the troubleshooting process due to the limited access to the account you’ve shared with us.
Please provide admin-level access so that we can check the issue further for you.
Looking forward to helping you.
Thank you.
Sorry, I have changed your privileges and extended the duration.
Hello,
We checked your page content, and indeed, it only contains roughly 300+ words. Please note that we don’t account for content that is dynamically generated by a shortcode:
Don’t hesitate to get in touch with us if you have any other questions.
I am not considering that section. There is no way it is including all of the verbiage under the What Happens After Booking section with the timeline. There’s obviously far more than 300 words.
Hello,
We manually counted the words, and we counted almost 400, which almost matches the one in our SEO metabox and WordPress’s block editor.
Please see the video screencast we added in this ticket’s Sensitive Data section.
If there are more words that we missed, kindly share a screenshot of them so we can check this further.
Looking forward to helping you.
Ok, you are right. That was my mistake. It really looked like a lot more but I also manually counted and it is correct. I apologize for wasting your time. Thank you.
Hello,
No worries, we’re glad that we have addressed your concern.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
this image shows that Rank Math can only register 332 words on the page.
