Content AI Trial Not Working

#887965
  • Resolved Egentzkow

    1 year, 4 months ago

    Rank Math free

    Hello,
    I’ve been attempting to use the Content AI feature on a trial since I installed Rank Math Pro. I haven’t been able to get it to work at all. It shows as blurry features that has a “learn more” button. It shows I have a trial active in my account, but my sites aren’t able to use it. I’ve followed the instructions for clearing cache and enabling it in the settings.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with the Content AI feature during your trial. It sounds like you might need to refresh your credits to start using Content AI effectively.

    Please follow these steps to refresh your credits:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math → General Settings → Content AI.
    3. Look for the option to refresh your credits and click on it.

    Here’s a screenshot for reference:
    Refresh Credits

    Once you have refreshed your credits, try accessing the Content AI feature again. If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this concern to our attention!

    Rakibuzzaman Siam

    1 year, 3 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Content AI Trial Not Working’ is closed to new replies.