Content AI subscription not connect to new site

Hello,

We apologize for the issue you are facing with connecting your Content AI subscription to your new site. Here are some steps you can follow to troubleshoot this issue:

1. Connect Your Site: Make sure your new site is connected to your Rank Math account. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Help and clicking on Connect Now.
   

2. Log into the Correct Account: Ensure that you are logged into the Rank Math account that holds your Content AI credits. If you have multiple licenses, select the appropriate one from the License dropdown menu and click OK, ACTIVATE NOW.
   

3. Enable Content AI Module: Check if the Content AI module is enabled by going to WordPress Dashboard → Rank Math SEO → Dashboard → Modules.
   

4. Refresh Credits: After connecting, go to WordPress Dashboard → Rank Math SEO → General Settings → Content AI and click the refresh icon to update your credits.
   

If you have followed these steps and are still experiencing issues, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

Thank you for raising this concern, and we hope to resolve it for you soon!

Sources:
How to Connect/Disconnect Your Website From Content AI