Hello,
We apologize for the issue you are facing with your Content AI credits. Based on the information provided, it seems that your subscription to the Content AI Starter plan indeed grants you 5000 credits per month, which should refresh every month.
However, it’s important to note that any unused credits from a previous month do not roll over to the next month. Therefore, if you utilized all your credits within the month of June, you would have started July with 5000 credits again, not 10000.
The message you are receiving indicates that you have fully utilized your monthly credits for July, and you will need to wait until the next refresh date to receive your new allocation of credits.
If you have further questions or need additional assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for raising this concern!
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Hi,
Wow, I Wasn’t aware of that!
Maybe that message should be prominent somewhere.
Regards
Mike
Hello,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
