content ai subscription

#822520
  • Resolved Adam

    1 year, 5 months ago

    Rank Math free

    I bought rankmath pro, which I guess includes a trial for content ai. I got an email saying my trial runs out 6/22/2024 and no action will be required to keep it active. I do not sign up for content ai and I don’t want to pay for it. I don’t see any way to cancel this. It’s not listed as a subscription on my account. I am very concerned about this.

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  • Princess

    1 year, 5 months ago

    Hello,

    Thank you for contacting support, and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    We need to see the order number that starts with RANKMATH2#####-####-#####

    Looking forward to helping you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘content ai subscription’ is closed to new replies.