Hello,
Thank you for reaching out regarding your Content AI subscription.
I understand that you are not satisfied with the Content AI feature you recently purchased and would like to discontinue it to receive a prorated refund. To cancel your Content AI subscription and request a refund, please follow these steps:
- Log in to your Rank Math account.
- Navigate to Rank Math Dashboard and then go to Subscriptions.
- Open the Content AI subscription tab.
- Click on the Cancel Trial button under the Content AI trial subscription.
For more detailed instructions, you can refer to this knowledge base tutorial: How to Cancel Your Content AI Free Trial.
Once you have canceled your trial, please let us know if you would like us to process your refund.
We appreciate your feedback and look forward to assisting you further.
Sources:
How to Cancel Your Content AI Free Trial? » Rank Math
Content AI – Your Personal AI Assistant by Rank Math
Hello,
Thank you for contacting support.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
