Content ai subscription

#963975
  • Resolved gherghi iulian
    Rank Math free

    I greet you.
    The other day I had a payment for you to extend my content subscription.
    I haven’t used it since last year because it didn’t work on the website, and I forgot about this subscription.
    So I decided to cancel the subscription because I don’t want the money to be automatically withdrawn from my account next year.
    The problem I want to point out at this moment is that even though I canceled the subscription for next year, I paid for this year. so until February 4th I should benefit from the service.
    I had a very good opinion about you until this moment, but I see that I was wrong. In our country this is called theft and can be punished according to the law. I will not sue you, but unfortunately I have a very bad impression of you.

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  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    We need to see the order number that starts with RANKMATH2#####-####-#####

    We really look forward to hearing back from you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Content ai subscription’ is closed to new replies.