Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
If you want to buy credits from your account then you will have to connect your Rank Math account to your site and will have to disconnect from the Business account. By doing so, you will only have the access to the Free features but will be able to use the credits that you have purchased.
If you want to keep using the PRO features after disconnecting the Business account then you will have to buy a PRO subscription.
Hope this helps. Let us know if you need any other assistance.
Hi,
Thank you for the information. Can you tell me how to switch to the Pro plan from Business without losing any of my current settings for my sites?
Thanks
Hello,
Switching Rank Math accounts on your website shouldn’t cause you to lose the settings.
You can head over to your WordPress dashboard > Rank Math > Dashboard > Help, disconnect the account and reconnect it with the desired Rank Math account.
Let us know how that goes. Looking forward to helping you.
It worked great! Thanks for your help!
Hello,
We are happy to be of help to you. Do you have any other questions or do you want us to mark this as solved?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.