Hello,
Thank you for contacting us and bringing your concern to our attention.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about Content AI? This will help us make it better so you can give it another shot in the future.
Looking forward to hearing back from you.
Hello,
Have you gone through the refund process? I haven’t received the refund yet. content AI can still be used.
Hello,
Kindly see this invoice for your reference: https://rankmathllc.onfastspring.com/popup-rankmathllc/account/order/RANKMATH250117-4974-44134B/invoice/IV72YZHKVRORHNJFZ7DUEBJNFAGY
You can see the refunded amount under Refunds and Returns.
You can also access the invoice from here: https://rankmath.com/my-account/subscriptions/?tab=payments
Lastly, you can check your account or call your bank to verify if the amount has been reversed.
We ask for your patience regarding this matter.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
hello,I mean to refund Content AI Starter
Hello,
As requested, we have initiated a refund on your Content AI Starter Plan. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.