Hello,
We apologize for the issue you are facing with your Content AI Starter purchase. To resolve this, please reply to this ticket with the sensitive data, including the incorrect and correct email addresses. Our support team will assist you in updating your account and resending the invoice and login details.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it promptly!
Sources:
Content AI – Your Personal AI Assistant by Rank Math
Hello! The incorrect and correct emails are found in the sensitive data section to resend invoice detail, login, and assign purchase to the correct address found in the sensitive data section.
Thanks,
Daniel
Hello,
The Content AI subscription is now moved to this account as per your request.
You should be able to access Content AI on the connected websites by going to WordPress Dashboard > Rank Math SEO > General Settings > Content AI and clicking the little circling arrow to update the credit count.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
