Content AI shown Error is “Sorry, the request has failed. If the issue persists

#958745
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    10 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with Content AI. The error message "Sorry, the request has failed" can occur for several reasons. Here are a few steps you can take to troubleshoot this issue:

    1. Refresh Your Content AI Credits: Sometimes, refreshing your credits can resolve the issue. You can do this by going to WordPress Dashboard → Rank Math → General Settings → Content AI and clicking the refresh icon. Here’s a screenshot for reference:
      Refresh Content AI Credits

    2. Check for Active Subscription: Ensure that your Content AI subscription is active. If it’s not, you may need to renew it.

    3. Wait and Retry: If you have sent too many requests in a short time, you might need to wait a minute or two before trying again.

    4. Check for Updates: Make sure that Rank Math is updated to the latest version, as outdated versions can sometimes cause issues.

    If the problem persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Resolving Content AI Related Issues » Rank Math

    Rakibuzzaman Siam

    10 months, 2 weeks ago

    Hello,

    We can see you’ve already used all the credits for this month. The credits will auto replenish on 14 Feb 2025.

    Please note that when you exhaust your credits in a month, you have the following options:

    – You can wait till the next month for the credits to replenish
    – You can upgrade your subscription to a higher plan
    – If you already have the highest plan, then you can reset your credits for the remainder of that month by paying a nominal one-time fee

    In this case, if you need more credits, you can purchase a Content AI subscription from here: https://rankmath.com/content-ai/#pricing

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    RankBot

    9 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Content AI shown Error is “Sorry, the request has failed. If the issue persists’ is closed to new replies.