content ai purchase

#424130
  • Resolved Beyond the Rut

    3 years, 7 months ago

    Rank Math free

    I used the wrong email address when I purchased 50 credits of Content AI. I should have used b***********@g********, but instead entered i***@b***************. Is there a way to transfer those credits over from i***@b*************** to my RankMath account under b***********@g********?

    My receipt order number is RANKMATH220722-8693-18439.

    Thank you in advance for your assistance.

Viewing 1 replies (of 1 total)
  • Prabhat

    3 years, 7 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support.

    We’ve moved your purchase as requested.

    Please follow this guide to reconnect your website and that should update the credits on the website: https://rankmath.com/kb/website-not-shown-in-account/

    Hope this helps.

    Thank you.

    RankBot

    3 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘content ai purchase’ is closed to new replies.