Content AI not working correctly.

Hello,

We apologize for the issue you are facing with Content AI. It sounds like there may be a couple of factors at play here.

1. Refreshing Credits: If you haven’t already, please try refreshing your Content AI credits. You can do this by going to your WordPress Dashboard → Rank Math → General Settings → Content AI and clicking the refresh icon. This should help in updating your credits correctly. Here’s a screenshot for reference:

2. Exhausted Credits: If you received a message indicating that you’ve used up all available credits, it could be due to the number of requests made in a short time or reaching the credit limit for your domain. You can check your remaining credits by logging into your Rank Math account and visiting the Connected Websites section.

3. Credit Limit for Domain: If you are a Business or Agency user, ensure that you have not reached the credit limit set for your domain. You can increase the limit by following these steps:

   • Log in to your Rank Math account and go to the Connected Websites section.
   • Find the affected site and click on CHANGE LIMIT to allocate more credits.
     

If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern, and we hope to get this sorted out for you soon!

Sources:
Resolving Content AI Related Issues » Rank Math

Hello,

Please share the exact feature of the Content AI you are referring to. You can upload screenshots using this tool and add the link here.

Also, please share the website name where it has been used so we can check in our system. You can add it to the sensitive data section by editing your first post

It is completely secure, and only our support staff has access to that section.

Looking forward to helping you.