CONTENT AI NOT WORKING AFTER PURCHASING

#964845
Viewing 15 replies - 1 through 15 (of 19 total)
  • Hello,

    We apologize for the issue you are facing with Content AI after your purchase. To resolve this, please refresh your credits in the WordPress Dashboard. Here’s how you can do it:

    1. Go to WordPress Dashboard.
    2. Navigate to Rank MathGeneral SettingsContent AI.
    3. Refresh the credits.

    Here’s a screenshot for reference:
    Refresh Credits

    Once you have refreshed the credits, please try using Content AI again, and it should work without any issues.

    Thank you for raising this concern, and if you need further assistance, feel free to reply to this ticket, and a human agent will assist you further.

    Paulo Lencastre
    Rank Math free
    Content AI Starter

    The AI writing on the general products view, for massive update with AI writing is quite rare and I can’t see any update, but it takes my credits

    How I can share Print screen


    Please I’m not satisfied with this AI tool, and I request my money back, please.

    Thanks in advance.

    Hello,

    We deeply apologize for the inconvenience. Allow us to help you with that. You can share your screenshots using this tool: https://imgur.com/upload

    Meanwhile please follow this guide to ensure your Content AI credits are properly loaded to your website’s dashboard: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    Looking forward to helping you.

    Paulo Lencastre
    Rank Math free
    Content AI Starter

    Hi Jeremy, I really don’t like how this plugin works, please see how the general view of the products is in my wordpress desktop, it’s quite rare:
    https://imgur.com/a/c7r86UW
    in other hand I thought that this tool will gives in the general products view, the ranking of the title and description classification, in order to do it in a massive way, selecting the products on the page, and give the applying writing with AI, but nothing happens here, and so, it’s impossible to control and manage, when you have a huge number of products.
    https://imgur.com/a/G6GeALL

    Please if the tool works like this, I prefer to receive my money back, please.
    Thanks in advance.

    Hello,

    First, to fix this the issue on your screenshot, Open the Screen Options menu by clicking at the top right of the WordPress admin area when you’re on the WooCommerce Products page. Then, in the Screen Options menu, you can easily select only the columns that you wish to appear and then click on Apply.

    Here is a guide to fix the Products Page Misaligned issue:
    https://rankmath.com/kb/woocommerce-products-page-misaligned/

    About adding adding product description using Content AI, you can’t generate the product descriptions using Content AI because each product description requires a particular set of configurations to be generated. You can use Content AI craft your product description: https://rankmath.com/kb/content-ai-product-description-tool/

    But metadata can be generated automatically using Content AI:
    https://rankmath.com/kb/bulk-generate-seo-meta-tags/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Paulo Lencastre
    Rank Math free
    Content AI Starter

    Hi Princess,
    thanks for your help, but we still has some issues, please see the pictures in below:
    https://imgur.com/a/3HvqcYK

    The products has no Focus Keyword, and so it not rank the products, only when we create one by one, within each product, this is a very slow process and manual, it’s possible to do it in massive way?

    Hello,

    You can use the methods mentioned here to automate the focus keyword on your product pages: https://rankmath.com/kb/how-to-automate-the-insertion-of-focus-keyword/#automatically-use-the-product-category-as-the-focus-keyword

    Please note that you’ll need to perform further modifications to the code snippets like replacing ‘post’ with the name of your post type.

    Here is how to add a filter to your site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Hope that helps. Let us know if you need any other assistance.

    Paulo Lencastre
    Rank Math free
    Content AI Starter

    Hi Princess, I really appreciate your help, but the category name was a mistake to be a focus keyword, and now I tried to change the code to replace the focus keyword with the name of the product, but it’s changing and keeps always the category name as the foucs keyword.

    would you help on it?

    Thanks


    I have another question:

    – We have the massive products integration do it with WP ALL IMPORT PRO, and 3 or 2 times a year we update each category of products, the tool we use, is doing a cleanning of the products which were removed and upload the new products, I don’t know if this procedure will clean all the SEO tunning we did before.

    Do you have experience with WP ALL IMPORT PRO and your tool?

    Hello,

    If you want to use your product title as the focus keyword, you can use the following filter code instead:

    function update_focus_keywords()
    {
         $products = get_posts(array(
            'posts_per_page' => -1,
            'post_type' => 'product' //replace post with the name of your post type
        ));
        foreach ($products as $p) {
            update_post_meta($p->ID, 'rank_math_focus_keyword', strtolower(get_the_title($p->ID)));
        }
    }
    add_action('init', 'update_focus_keywords');
    

    Please note that this filter code will replace all the focus keywords of your products including the existing ones.

    Regarding the WP All Import plugin, it is fully compatible with Rank Math. You can use this plugin to import all the meta data and settings.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Paulo Lencastre
    Rank Math free
    Content AI Starter

    please could you get me the code, only to change the products without any focus Keyword?

    Hello,

    Here is the filter to set the title as the focus keyword for the products that don’t have one already:

    function update_focus_keywords() {
        $posts = get_posts(array(
        'posts_per_page'	=> -1,
        'post_type'		=> 'product' // Replace post with the name of your post type
        ));
        foreach($posts as $p){
            // Checks if Rank Math keyword already exists and only updates if it doesn't have it
            $rank_math_keyword = get_post_meta( $p->ID, 'rank_math_focus_keyword', true );
    	if ( ! $rank_math_keyword ){ 
                update_post_meta($p->ID,'rank_math_focus_keyword',strtolower(get_the_title($p->ID)));
            }
        }
    }
    add_action( 'init', 'update_focus_keywords' );

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Paulo Lencastre
    Rank Math free
    Content AI Starter

    Thanks to both, we had to use the first code, in order to replace the focus keywords that was filled with the Category name, but we have now another situation, because even with the focus keyword filled, and with orange color, the general classification doesn’t appear, only when we enter in each product and click the button update the product, the product become with the SEO classification.
    My question is, there is any option to do it in a massive way, i mean to have the products classified?

    Hello,

    You can use an option we have in the database tools to update the SEO scores in bulk by following the steps here: https://rankmath.com/kb/seo-score-not-available/#database-tools

    Don’t hesitate to get in touch if you have any other questions.

    Paulo Lencastre
    Rank Math free
    Content AI Starter

    I’m having problems to do the recalculating process SEO Scores
    it says: something went wrong. Please refresh the page and try again.

    I have do it a lot ot times and nothing happens.

    Hello,

    You seemed to have marked this ticket as resolved.

    We’re just following up to know if you have any other concerns that we can assist you with. If your issue has been resolved, please let us know so we can mark this ticket as closed.

    Thank you for choosing Rank Math.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 19 total)

The ticket ‘CONTENT AI NOT WORKING AFTER PURCHASING’ is closed to new replies.