Content AI Not Show In Pages

#539361
  • Resolved Yogesh Kumar

    1 year, 10 months ago

    Rank Math pro

    I have 64 Credit Left But Content AI Not Showing in Pages, Plz Help Me, I already update Plugin and Set-up.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Md. Sakib Khandaker

    1 year, 10 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you’re not seeing the Content AI feature entirely on pages? If so, please make sure you’ve checked the box for pages in the settings:
    https://rankmath.com/kb/how-to-use-content-ai/#num-3-2-select-post-type

    If the credits are not visible only, then please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account again.

    After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one.

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Yogesh Kumar

    1 year, 10 months ago

    Rank Math pro

    I already try it but not working

    Reinelle

    1 year, 10 months ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Yogesh Kumar

    1 year, 10 months ago

    Rank Math pro

    [moved to sensitive data section]

    Reinelle

    1 year, 10 months ago

    Hello,

    I’ve checked your site, and the credits are already appearing on the pages. Please refer to the screenshot attached in the sensitive data section.

    Could you please share if there’s an affected page URL so we can check it as well? If you wanted to share screenshots, you can use this tool and share the link here.

    Looking forward to helping you.

    Thank you.

    Yogesh Kumar

    1 year, 10 months ago

    Rank Math pro

    thanks

    Princess

    1 year, 10 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Content AI Not Show In Pages’ is closed to new replies.