Content AI not effective

#1001378
  • Resolved Gaby

    5 months ago

    Rank Math free
    Content AI Starter

    I installed Rank Tracker on a new website and connected this site (systemische-therapie-herzen.de). I can see the “connected” button and the site is listed in my account. Module Content AI is actived, but Content AI is still greyed out. I have enough credits. How can I use Content AI?

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    5 months ago

    Hello,

    I apologize for the issue you are facing with the Content AI module. It sounds like you have already connected your website and activated the module, but it’s still greyed out. Here are a few steps you can take to troubleshoot this issue:

    1. Check Content AI Credits: Ensure that you have allocated enough Content AI credits to your website. You can do this by logging into your Rank Math account, navigating to the Websites section, and checking the Content AI credits assigned to your site. If needed, you can increase the limit by clicking on CHANGE LIMIT next to the Content AI Credits settings.
      Click Change Limit

    2. Refresh Your Dashboard: Sometimes, simply refreshing your WordPress dashboard can help in recognizing the changes made in the Rank Math account.

    3. Re-enable the Module: Try disabling and then re-enabling the Content AI module from the Rank Math dashboard. This can sometimes resolve issues with modules not functioning correctly.

    4. Check for Conflicts: Ensure that there are no other plugins or themes that might be conflicting with Rank Math. You can try deactivating other plugins temporarily to see if that resolves the issue.

    If you have tried these steps and are still unable to use Content AI, please reply to this ticket with any error messages you might be seeing or additional details about your setup, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Resolving Content AI Related Issues » Rank Math
    How to Use Rank Math’s Content AI for SEO » Rank Math

    Gaby

    5 months ago

    Rank Math free
    Content AI Starter

    I have enough credits and I tried all steps above, but still can’t use content AI. There are no error messages, but all functions of Content AI are greyed out and unable to use.

    Reinelle

    5 months ago

    Hello,

    You mentioned Rank Tracker, which is available only using Rank Math PRO, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    It is possible you have another account, and this account has the Content AI credit;s that’s why you’re unable to see it on your site.

    Looking forward to helping you.

    RankBot

    4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Content AI not effective’ is closed to new replies.