Hello,
We apologize for the issue you are facing with Content AI not being active on your account. It seems that while your website is connected to your Rank Math account, you may not have an active Content AI subscription.
To resolve this, please ensure that you have selected a Content AI plan by visiting this page: Select a Content AI Plan. Once you have an active subscription, you should be able to access Content AI features.
If you continue to experience issues after confirming your subscription, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
Resolving Content AI Related Issues » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We fixed the issue on your website and now the credits are showing properly without any issues:
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you. Is there a way to bulk generate Alt Text on media?
Hello,
Here’s a guide you can follow: https://rankmath.com/kb/generate-alt-text-with-content-ai/#generate-alt-text-for-media-library-images-in-bulk
Or if you wish to do bulk on posts and pages, you may check this section of the guide as well: https://rankmath.com/kb/generate-alt-text-with-content-ai/#generate-alt-text-to-images-in-posts-and-pages
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
