Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share a screencast of the issue using a tool like https://loom.com/ so we can check and assist you further?
We really look forward to helping you.
https://www.loom.com/i/87db23f66cb244f5938a5d72e9c9a8aa
Нужно добавить: до того, как я решил попробовать другое ключевое слово, Media Count содержало цифру 5 и содержало Зеленый кружок. Сейчас система словно не видит мои 5 фотографий, и кружок Красный.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Are you using any page builders? We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Здравствуйте! Резервную копию сделал. Плагин скачал.
Временный логин:
Системные данные:
###
System Info
###
SITE_URL: https://shambery.ru
HOME_URL: https://shambery.ru
TLWP Version: 1.7.2
WordPress Version: 5.9
Permalink Structure: /%postname%/
PHP Version: 7.4.3
MySQL Version: 8.0.27
Web Server Info: Apache/2.4.41 (Ubuntu)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36
Multi-site: No
PHP Memory Limit: 256M
PHP Post Max Size: 1024M
PHP Upload Max File size: 1024M
PHP Time Limit: 300 sec
WP_DEBUG: Disabled
DISPLAY ERRORS: N/A
WP Table Prefix: Length: 3 Status: Acceptable
WP DB Charset/Collate: DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci
Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/www/shambery/data/mod-tmp
Use Cookies: On
Use Only Cookies: On
WordPress Memory Limit: 40 МБ
WordPress Upload Size: 1 ГБ
Filesystem Method: direct
SSL SUPPORT: SSL extension loaded
MB String: MB String extensions loaded
ACTIVE PLUGINS:
Akismet Anti-Spam: 4.2.2
bbPress: 2.6.9
Cache Enabler: 1.8.7
Cyr-To-Lat: 5.2.7
Easy Table of Contents: 2.0.17
GA Google Analytics: 20220124
Health Check & Troubleshooting: 1.4.5
Image optimization service by Optimole: 3.2.1
Insert Headers and Footers: 1.6.0
Jetpack: 10.6
Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: 3.1.34
NextGEN Gallery: 3.23
Rank Math SEO: 1.0.82.1
RARA One Click Demo Import: 1.2.9
reCaptcha by BestWebSoft: 1.66
RSS for Yandex Turbo: 1.32
Smush: 3.9.5
Temporary Login Without Password: 1.7.2
Ultimate Social Media PLUS: 3.5.1
VDZ Yandex Metrika Plugin: 1.7.6
WP-Optimize – Clean, Compress, Cache: 3.2.2
WPForms Lite: 1.7.2.1
WP Mail SMTP: 3.3.0
WP Maintenance Mode & Coming Soon: 2.4.4
INACTIVE PLUGINS:
CURRENT THEME: Travel Magazine: 1.0.5
Rara Theme (https://rarathemes.com/)
###
End System Info
###
Hello,
As per your screenshot, the 5 media elements are already detected in the page. The test is failing since as per the suggestion, you should not have any media element on the page.
Also, it seems like you missed adding the login details. Please add the logins in the sensitive data section of this ticket so that we can investigate further.
Also, please let us know the keyword you researched on the page.
Looking forward to helping you.
[Moved to Sensitive Data section]
На этом скрине FTP доступ.
Консоль управления сайтом: shambery.ru/wp-admin/ Все записи-Сейшелы,остров Денис;
Насчет фотографий: Да, они уже были загружены. А что, нужно было их удалить, а затем вновь по одной добавлять в запись?
И еще, что-то у меня и с Heading Count не стало получаться – не исчезает Красный кружок.
Ключевое слово было Сейшелы, остров Денис. Вставлять новое пробовал что-то из черного списка ключевиков, не помню что именно, – просто хотел потренироваться.
Вроде все.
Hello,
The WP login you shared doesn’t seem to work. Could you please share the correct username or password for the WP login URL you shared?
As for the heading count, I assume that you are referring to the red text below it. It is the same test as the image and it is showing red because the Content AI don’t suggest adding media to your content.
Looking forward to helping you on this one.
Да, конечно!
[Moved to Sensitive Data section]
Hello,
I was able to access your admin dashboard. Thank you.
Could you also please share the specific page that has the issue so we can further investigate?
Upon checking other posts, it seems the media and the heading count are correct although it is returning red because as per the suggestion, you are adding too many images and H2 tags. Please refer to my video screencast here: https://i.rankmath.com/cJ8bYQ
Looking forward to helping you on this one.
Это адрес странички черновика “Сейшелы, остров Денис”
Hello,
In my previous response, I am actually testing the draft post that you just mentioned. I am seeing 4 media in your content that match the Content AI test. The heading do match as well as you can see in my screencast here: https://i.rankmath.com/cJ8bYQ
Can you please confirm if you are seeing a different test result? If so, please check our beta update as we identified this issue and released a fix: https://rankmath.com/changelog/beta/
Looking forward to helping you on this one.
Привет Jeremy! Я совсем запутался. Вот здесь,https://i.rankmath.com/cJ8bYQ, я не вижу ничего – черный экран.
Вот здесь, https://rankmath.com/changelog/beta/, смотрите сами на скрине
Если перейти на free – вообще черт ноги сломит. Столько перенаправлений, что лучше вообще на месте оставаться.
Не то что не понятно, а какая-то карусель.Это никак не приближает меня к ответу, что же у меня с RankMath?
Hello,
I apologize for the inconvenience. The beta is now in a stable version by the time you opened the beta page. Please proceed on updating the plugin to the latest version and see if this resolves the issue.
As for the video screencast, the video seems to be working fine from my end. Can you please try loading it in a different browser?
Looking forward to helping you on this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
