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We are a mental health nonprofit using WordPress and RankMath for our blog. Our account says we have 750 monthly free credits. We are trying to generate content for the first time, and keep getting the error message “You have exhausted your free quota.” Can you please help?
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Hello,
We apologize for the issue you are facing with the Content AI quota. It seems that you may have exhausted your available credits for the month, which is why you are receiving the message stating that your quota has been exhausted.
Here are a few steps you can take to resolve this issue:
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Check Your Credit Balance: Ensure that you are logged into the correct Rank Math account where your credits are allocated. You can check your remaining credits by visiting the Connected Websites section of your Rank Math account.
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Refresh Your Credits: If your credit balance appears correct in your account but not on your website, please go to your WordPress admin area and navigate to Rank Math > Dashboard > Help. From there, disconnect and reconnect your Rank Math account.
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Refresh Content AI Credits: After reconnecting, head back to your Content AI and refresh the credits count again to ensure it requests the updated credits from our server.
If you find that you have indeed exhausted your credits for this month, you can either wait until the next month for them to replenish or consider upgrading your subscription for more credits. You can also reset your credits for the remainder of the month by paying a nominal one-time fee if you already have the highest plan.
For more details on managing your Content AI credits, you can refer to this article: Content AI Credits and Plans.
If you continue to experience issues, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for raising this concern, and we hope this helps!
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math -
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