Content ai is stil blocked on my site

#734249
  • Resolved Adi Sas

    1 year ago

    Rank Math free
    Content AI Starter

    Hello, I have a subscription plan for content ai, my site is connected but I can’t use the features. When I go to content ai in website there is a dialog with Supercharge Your Content With AI

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  • RankBot

    1 year ago

    Hello,

    Thank you for reaching out to us. I’m sorry to hear that you’re experiencing issues with accessing the Content AI features on your website.

    To resolve this, please ensure that you have refreshed the credits for Content AI. You can do this by heading over to WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:

    Content AI Credits Refresh

    Once you’ve refreshed the credits, please try using the Content AI features again, and they should work without any issues.

    If you encounter any further issues or need additional assistance, please don’t hesitate to let us know.

    Sources:
    Content AI Overview » Rank Math
    How to Use Content AI in Block Editor » Rank Math

    Great

    1 year ago

    Hello,

    Looks like you have marked this ticket as resolved – we’re just following up to see if the problem has truly been resolved or if you still need help with anything else.

    Thank you for choosing Rank Math

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