Hello,
We apologize for the issue you are facing with Content AI. To resolve this, please ensure that you refresh your credits. You can do this by navigating to your WordPress Dashboard and following these steps:
- Go to Rank Math.
- Click on General Settings.
- Select Content AI.
- Refresh the credits.
Here’s a screenshot for reference:
Once you’ve refreshed the credits, try using Content AI again, and it should work without any issues.
If you continue to experience problems, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Hello,
Thank you so much for getting in touch.
Sorry, but the free AI credits you have in your account have already been exhausted. You’ll have to wait until February 17 for your free credits to replenish.
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.