Content AI feature

#866050
  • Resolved Sake

    1 year, 3 months ago

    Rank Math free
    Content AI Starter

    Hi, I’ve signed up for Content AI Plan (s***********@g********) and activated the plugin online at TextilesInside.com, but when I want to use the plugin, I receive this popup:

    “To access this Content AI feature, you need to have an active subscription plan.

    Gain access to 40+ advanced AI tools, empowering your content strategy.
    Experience the revolutionary AI-powered Content Editor for unparalleled efficiency.
    Engage with RankBot, your personal AI Chat Assistant, for real-time assistance.

    Learn More”

    What goes wrong?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 3 months ago

    Hello,

    We apologize for the issue you are facing with the Content AI feature. The message you are seeing indicates that your Content AI subscription may not be active or properly linked to your Rank Math account.

    Here are a couple of things you can check:

    1. Content AI Subscription: Ensure that your subscription is indeed active. You can verify this by logging into your Rank Math account and checking your subscription status.

    2. Website Connection: Make sure that your website (TextilesInside.com) is properly connected to your Rank Math account. You may need to click on the Connect Now button in the Content AI section of your WordPress dashboard to establish this connection.
      Start using Content AI by connecting your Rank Math account

    If everything seems correct and you are still encountering the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Resolving Content AI Related Issues » Rank Math

    Miguel

    1 year, 3 months ago

    Hello,

    Thank you for contacting support.

    Please head over to WordPress Dashboard > Rank Math SEO > General Settings > Content AI and click the little circling arrow to update the credit count.

    If you see any error messages while doing that please let us know the exact message.

    Looking forward to hearing back from you.

    RankBot

    1 year, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Content AI feature’ is closed to new replies.