Content AI doesn’t work

#836531
  • Resolved ThomasNorden
    Rank Math free

    Hi!
    I was going to test Content AI, but it doesn’t work. I get an error message telling me to contact support.

    I have 750 free credits.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Thank you for reaching out to us regarding the issue you are facing with Content AI. I’m sorry to hear that it’s not working for you.

    If you are encountering an error message while using Content AI, it could be due to various reasons such as reaching the credit limit, exhausting credits, or sending too many requests in a short time.

    Since you mentioned having 750 free credits, it’s essential to ensure that your credits are refreshed and that you have not exceeded the limit.

    To resolve this issue, please follow these steps:

    1. Head to your WordPress Dashboard.
    2. Navigate to Rank Math > General Settings > Content AI.
    3. Click on the refresh icon to ensure your credits are up to date.

    If the issue persists after refreshing your credits, please let us know so we can further assist you.

    Hope this helps, and feel free to reach out if you need any more assistance.

    Sources:
    Resolving Content AI Related Issues » Rank Math
    Content AI – Your Personal AI Assistant by Rank Math

    Hello,

    Could you please confirm which Content AI feature is not working?

    We have asked since the free credits can only be used on the features we listed in this guide:
    https://rankmath.com/kb/content-ai-free/

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Content AI doesn’t work’ is closed to new replies.