Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please head over to your website’s dashboard > Rank Math > Dashboard > Help and on this page, please disconnect and reconnect your Rank Math account.
Let us know if this fixes the credits issue.
Looking forward to helping you.
Dear sir i have tried this method but still same issue
Hello,
In this case, please open a post/page and the credits will be updated when you research a keyword:
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Let us know how that goes. Looking forward to helping you.
Dear sir I did this many time on different posts but still the same issue
you can see this screenshot https://prnt.sc/1zmixl6
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
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It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.