Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please head over to your website’s dashboard > Rank Math > Dashboard > Help and on this page, please disconnect and reconnect your Rank Math account.
Let us know if this fixes the credits issue.
Looking forward to helping you.
Dear sir i have tried this method but still same issue
Hello,
In this case, please open a post/page and the credits will be updated when you research a keyword:
Let us know how that goes. Looking forward to helping you.
Dear sir I did this many time on different posts but still the same issue
you can see this screenshot https://prnt.sc/1zmixl6
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.