Hello,
I apologize for the inconvenience you are facing with accessing the Content AI credits on your Rank Math Business plugin subscription. If your web developer has reached out to us for support regarding the allocation of the free credits, we recommend assigning this ticket to our human support team for further assistance. You can do this by clicking on the available buttons to assign the ticket to a human agent who will be able to help you with accessing and trialing the Content AI credits on your account.
Thank you for bringing this issue to our attention, and we appreciate your patience as we work to resolve this matter for you.
Closing spiel.
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Content AI – Your Personal AI Assistant by Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that this issue might have caused.
They can follow this guide if the Content AI module is not working on any of the connected sites: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
Please note that the free Content AI credits are 750 units. A subscription is required to access more: https://rankmath.com/content-ai/#pricing
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Thank you for contacting Rank Math support.
The 750 FREE credits per month are allocated to accounts without Content AI subscriptions and will be shared across all the websites in that account. The free credits cannot be assigned to a single website.
Hope this clarifies the issue and please do not hesitate to let us know if you need our assistance with anything else.
Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
