Hello,
We apologize for the issue you are facing with your subscription to the Content AI Creator plan. It seems there may be a problem with the payment process. Unfortunately, we do not have specific details on payment issues in the provided context.
We recommend replying to this ticket, and a human agent from the Rank Math Support team will be able to assist you further with this matter.
Thank you for bringing this to our attention, and we look forward to resolving it for you soon!
Hello,
Thank you for your interest in purchasing Rank Math Pro. We apologize for the inconvenience you are facing while trying to make the payment.
We only accept PayPal account or credit card that supports international transactions and subscription-based payments.
If you are still having trouble with the payment, please try the following steps:
- Clear your browser cache and cookies, or use a different browser.
- Switch the country list to your country on the top right corner of the payment page. See: https://i.rankmath.com/i/WD9Nr8
- Make sure your PayPal account or credit card has sufficient funds and is not blocked for international payments.
- Contact your bank or PayPal support if there is any issue with your account or card.
- Make sure you’re not using a prepaid card
- Make sure your IP is not a Proxy and you are not using any VPN or hosting service
- Try using a different payment method if possible.
If none of these steps work, please reach out to your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
We appreciate your patience and understanding. We hope you enjoy using Rank Math Pro and see great results on your website.
Thank you for choosing Rank Math as your SEO solution.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
