Content AI

#1122478
  • Resolved bartek-bro95

    1 month, 1 week ago

    Rank Math free
    Content AI Starter

    Could you check why still I’m not able to use Content AI option even though I bought it about 2 weeks ago?
    When I try to go to AI for content there is only option ,,see more” and I’m not able to do anything…
    That’s quite annoying espesially some part of this version was unblocking…
    https://imgur.com/a/LkErQOT

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 1 week ago

    Hello,

    We apologize for the issue you are facing with accessing the Content AI feature. It can be frustrating when things don’t work as expected.

    Based on your description, it seems like there might be a couple of reasons why you are unable to use Content AI:

    1. Content AI Subscription is Not Active: Ensure that your Content AI subscription is active. If you see a message indicating that you need an active subscription, you may need to check your plan status.
      Active Subscription Required

    2. Website is Not Connected to Rank Math: Make sure your website is connected to your Rank Math account. If you see a message prompting you to connect, click the Connect Now button.
      Connect Now

    3. Refresh Content AI Credits: Sometimes, refreshing your credits can help. You can do this by going to your WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:
      Refresh Credits

    If you’ve checked all these points and are still having issues, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

    Thank you for bringing this to our attention, and we hope to resolve it for you soon!

    Sources:
    Resolving Content AI Related Issues » Rank Math

    Princess

    1 month, 1 week ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have manually disconnected the concerned website from our end. When you log in to your website now you should see it disconnected from your account.

    Please reconnect it by clicking the “Connect now” link in the warning message and check if the credits are available by going to WordPress Dashboard > Rank Math SEO > Content AI.

    Please let us know if the issue has been fixed for your website.

    Thank you.

    RankBot

    1 week, 5 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Content AI’ is closed to new replies.