Content Ai

#1060904
  • Resolved DCT

    3 months ago

    Rank Math free
    Content AI Starter
    SEO Course

    Hi Managed to connect my Content AI. Now I’d like to use it .. it says ‘Forbidden’

    What’s that?

Viewing 6 replies - 1 through 6 (of 6 total)
  • RankBot

    3 months ago

    Hello, we’re sorry to hear about the issue you’re facing with Content AI. The ‘Forbidden’ message typically indicates that there may be a problem with your subscription or account permissions.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check Your Subscription: Ensure that your Content AI subscription is active. If you do not have an active plan, you will need to select one from the Content AI plans page.

    2. Refresh Your Credits: Sometimes, refreshing your credits can resolve access issues. You can do this by navigating to WordPress Dashboard → Rank Math SEO → General Settings → Content AI and clicking the refresh icon.
      Refresh Credits

    3. Reconnect Your Account: If the issue persists, try disconnecting and then reconnecting your website to Content AI. You can do this by going to WordPress Dashboard → Rank Math SEO → Help and clicking on Disconnect Account, then follow the steps to connect again.
      Disconnect Account

    If you’ve tried these steps and are still encountering the ‘Forbidden’ message, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    Resolving Content AI Related Issues » Rank Math

    Princess

    3 months ago

    Hello,

    Thank you for the access. We have fixed the issue for you by deactivating Rank Math PRO and reconnecting to your account.
    credit

    Kindly check on your end and let us know how it goes.

    We also tested Content AI’s blog post idea tool and it’s working as intended. You can check Content AI > History.
    Screenshot: https://i.rankmath.com/i/McLdrV

    We also added 15 credits that were used during the test.

    Meanwhile, if you have any other questions, please feel free to ask.

    We are here to help you.

    DCT

    3 months ago

    Rank Math free
    Content AI Starter
    SEO Course

    It’s still not working. Neither with activated RM Prof nor with deactivated Pro. Say’s FORDIBBEN

    Princess

    3 months ago

    Hello,

    We have fixed the issue on your site.

    We noticed that the PRO plugin is still activated, but the account does not have a PRO/Business subscription.
    Business

    Please note that Content AI is integrated as a module within Rank Math SEO plugin, so you can access it without a PRO subscription. You just need to have an active Content AI subscription and enable the Content AI module from the Rank Math dashboard to start using its features.

    You can check our video tutorials about the new Content AI 2.0 here: https://youtube.com/playlist?list=PLsq48xCzb38kmhOe0PVA0wEhRQC39l2py&si=2CD38pTfRc3Ves7g

    You can read FAQ’s and purchase AI credits here: https://rankmath.com/content-ai/
    Complete Content AI Tutorial here: https://rankmath.com/kb/wordpress/content-ai/

    We also tested Content AI’s blog post idea tool and it’s working as intended. You can check Content AI > History.
    Screenshot: https://i.rankmath.com/i/mmloC6

    We also added 35 credits that were used during the test.

    If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.

    DCT

    3 months ago

    Rank Math free
    Content AI Starter
    SEO Course

    Now that I reconnected my post types with AI it works.

    Thanks.

    Rakibuzzaman Siam

    3 months ago

    Hello,

    We are glad that the issue has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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