Content ai

#1032163
Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    3 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with your Content AI credits. It’s important to note that any unused words or credits in a given month will not carry over to the following month and will expire at the end of that month. This means that if you do not use your credits, they will not renew or roll over.

    If you are not seeing your credits renew as expected, please ensure that you have an active subscription and check your account in the Rank Math account area to confirm your available credits.

    If everything seems correct but the issue persists, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Content AI Credits and Plans: Everything You Need to Know » Rank Math

    Rakibuzzaman Siam

    3 months, 2 weeks ago

    Hello,

    We can see you’ve available credits on your Rank Math account.

    In this case, please try to follow the steps mentioned in this guideline and see if that works for you: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    If the issue persists, please check if you see any error while refreshing the credits. If you see any error, please share that with us so that we can check the issue further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Bart van der Hulst

    3 months, 2 weeks ago

    Rank Math free

    Hi,

    The email I used to login was indeed different compared to the one I used for the website. I changed it to the one I use for my website. Will that resolve the issue?

    Regards,

    Bart

    Princess

    3 months, 2 weeks ago

    Hello,

    We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

    Also, please make sure that you are running the latest version of Rank Math plugin.

    The feature of free Content AI credit is limited to AI generation using AI tools and AI generation inside the editor.

    Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users without a separate plan.

    You can read more about this from here: https://rankmath.com/kb/content-ai-free/

    Let us know if this fixes the issue.

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

    RankBot

    2 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Content ai’ is closed to new replies.