Hello,
We apologize for the issue you are facing with accessing multiple sessions of Content AI. It seems that while you have the PRO version, there may be some limitations regarding the number of sessions available for your websites.
To clarify, the ability to use multiple RankBot sessions is typically included in the higher-tier plans. If you are encountering a prompt to upgrade for additional sessions, it may be due to the specific plan you are on.
You can check your current plan details and consider upgrading if necessary. If you need further assistance or clarification, please reply to this ticket, and a human agent from the Rank Math Support team will take over and provide you with the help you need.
Thank you for raising this concern!
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
We do not see any subscription on the account you opened this ticket with.
It seems that you’re currently using the Rank Math PRO plugin, can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
We anticipate hearing back from you and helping you resolve this issue.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
