content a1 not activated

#405969
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  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting the support and we regret the inconvenience caused.

    Could you confirm if you’re seeing the Content AI block in the post editor window? If not, please ensure that you’ve enabled the Content AI module from Rank Math > Dashboard.

    If it is already shown and the notice to connect the account is appears in the Content AI block, please follow this guide and only keep Rank Math activated with a default WordPress theme: https://rankmath.com/kb/check-plugin-conflicts/

    Then follow this guide to reconnect the account again and see if that helps: https://rankmath.com/kb/website-not-shown-in-account/#how-to-disconnect-your-rank-math-account

    In case the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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