content AI not enabled

#322332
  • Resolved Minh Hoàng Lê
    Rank Math free

    I bought a $19 AI content credit but why isn’t it active on my site? AI credit for $19 but why isn’t it active on my site?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Chandni
    Rank Math free

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience that might have been caused due to that.

    To trigger the Content AI credits, please navigate to your website’s dashboard > Rank Math > Dashboard > Help.

    On this page, please disconnect and reconnect your Rank Math account.

    Once done, please check, if the Content AI credits have been updated.

    Please let us know how that goes. Looking forward to helping you further.

    Thank you

    Minh Hoàng Lê
    Rank Math free

    I followed your instructions and the AI ​​content worked on my site. Thank you for your help!

    P.S I wonder why you didn’t guide me on this since I started buying credits?

    Chandni
    Rank Math free

    Hello,

    Usually the Content AI credits ideally should get triggered, but sometimes if they don’t, we suggest the above-mentioned steps.

    However, we are glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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