Console Issue

#889691
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year ago

    Hello,

    We apologize for the issue you are facing with Rank Math not displaying the URL when connecting to the Google Search Console. It sounds like there may be a problem with the integration or settings.

    To troubleshoot this issue, please ensure that you have connected the correct URL-prefix property in your Google Search Console. You can do this by navigating to Rank Math SEO → General Settings → Analytics and checking if the URL-prefix property is connected properly. If it is not, please reconnect your Google account from there.

    Additionally, if the Index Status option is disabled or not working, make sure that the option “Enable the Index Status tab” is toggled on in the same settings area. Here’s a visual guide:

    Enable the Index Status tab

    If these steps do not resolve the issue, we recommend replying to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this concern to our attention!

    Rakibuzzaman Siam

    1 year ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you:

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    11 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Console Issue’ is closed to new replies.