Console Issue

#1106687
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month ago

    Hello,

    We apologize for the issue you are facing with connecting your Google Search Console account to Rank Math. It sounds like there may be a problem with the connection or the way the data is being fetched.

    Here are a few steps you can try to resolve this issue:

    1. Check Connection: Go to Rank Math SEO → General Settings → Analytics and ensure that your Google account is properly connected. You can also use the Test Connections option to verify if the connection is valid.
      Test connections

    2. Reconnect Google Account: If the connection test fails, try disconnecting and reconnecting your Google account. You can do this by clicking on Disconnect Account in the same settings area and then reconnecting.
      Reconnect Search Console connection

    3. Refresh Tokens: Sometimes, the authorization tokens may expire. You can refresh them by deleting the Rank Math app from your Google Account permissions here and then reconnecting Rank Math.
      Remove Access to Rank Math SEO

    4. Update Rank Math: Ensure that you are using the latest version of Rank Math. Updating the plugin can often resolve various issues.

    5. Rebuild Index for Analytics: Navigate to Rank Math SEO → Status & Tools → Database Tools and select Rebuild Index for Analytics to refresh your analytics data.

    If you have tried these steps and the issue persists, please reply to this ticket with any error messages or logs you might see, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention, and we hope to resolve it quickly for you!

    Sources:
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Rakibuzzaman Siam

    1 month ago

    Hello,

    Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you.
     
    1. Please make sure that you have verified your website on Google Search Console. If not, follow this guide: https://rankmath.com/kb/google-site-verification/
     
    Also, make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
     
    2. After that, please remove RankMath’s app from your Google apps permissions by following this guideline: https://myaccount.google.com/permissions
     
    3. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.
     
    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
     
    Let us know how it goes. Looking forward to helping you.

    RankBot

    3 days, 7 hours ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Console Issue’ is closed to new replies.