-
i cant connect to my rank math account
-
Hello, we apologize for the issue you are facing with connecting to your Rank Math account. To resolve this, please follow these steps:
-
Disconnect and Reconnect: If you have previously connected your Rank Math account, try disconnecting it first. You can do this in the settings of Rank Math.
-
Connect Again: After disconnecting, click on Connect Now to reconnect your account. Make sure to select the correct account and then click on OK, Activate Now.
-
Check Your Account Area: Once connected, you can check your connected websites from your Rank Math Account Area.
If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
Website Not Shown In Rank Math Account Area » Rank MathHello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
-
You must be logged in to reply to this ticket.