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Hi!
My client inex.net recently purchased a subscription to rankmath. To help manage this account, we need to request the connection of two email addresses to this/his PRO account. Please see below for the email address information. Thank you!
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Hello,
We apologize for the issue you are facing with connecting the email addresses to your client’s PRO account. To connect two email addresses to the PRO account, you will need to open a support ticket with the necessary details.
In the Sensitive Data section of the ticket, please enter the email address(es) you want to connect to the PRO account. If you are merging accounts, select one of the emails as your preferred email address. Additionally, include the email address used to purchase the PRO plan or a screenshot of the invoice received from FastSpring.com.
Here’s a quick guide on how to submit a ticket:
- Navigate to the Rank Math Support Forum to open a ticket.
- In the Ticket Title section, enter a one-line summary of the issue.
- Provide more details in the Ticket Question section.
- Fill in the Sensitive Data section with the required email addresses.
- Click the SUBMIT YOUR TICKET button.
Once submitted, our support team will assist you in connecting the email addresses to your client’s PRO account. Thank you for raising this concern!
The ticket ‘Connecting two email addresses to my client’s pro account’ is closed to new replies.