Connecting to website

#878987
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with connecting your website to the Content AI feature. To link your WordPress website to your Rank Math account, please follow these steps:

    1. Navigate to Your WordPress Dashboard: Go to your WordPress admin area.
    2. Access Rank Math Settings: Click on Rank Math SEO in the left sidebar.
    3. Connect Your Account: Click on Help and then click the Connect Now button.
      Click Connect Now
    4. Log into Your Rank Math Account: Sign in with the account that you used to purchase the Content AI credits. If you have multiple licenses, select the appropriate one from the dropdown menu and click OK, ACTIVATE NOW.
      Click Ok Activate Now
    5. Enable Content AI Module: Ensure that the Content AI module is enabled by going to Rank Math SEO → Dashboard → Modules.
      Enable Content AI
    6. Refresh Credits: Finally, go to Rank Math SEO → General Settings → Content AI and click the Refresh icon to update your credits.
      Click the Refresh icon

    Once you have completed these steps, you should be able to access the Content AI features on your website.

    If you encounter any issues during this process, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    How to Connect/Disconnect Your Website From Content AI

    Rakibuzzaman Siam

    1 year, 4 months ago

    Hello,

    Thank you for contacting us and bringing your concern to our attention.

    It seems like you purchased the subscription with some other email address.

    Can you please share the email address that you used to purchase the subscription or you can search and forward the receipt from FastSpring.com so we can locate your account?

    Meanwhile, please make sure you’ve connected your Rank Math account with your website to use the Content AI: https://rankmath.com/kb/how-to-connect-or-disconnect-content-ai/#connect-a-site

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Connecting to website’ is closed to new replies.