Connecting to console

#817741
  • Resolved Amy ODonnell
    Rank Math free

    Hello,

    I do not think I am able to connect to the search console. Whenever I go through the set up wizard there’s isn’t a site on the search console section to click on. I went through the steps suggested by the AI rank math support and disconnected then reconnected in WordPress and then disconnected from rank math in my google account but it hasn’t worked. Can you offer suggestions?

    Thank you
    Amy

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello Amy,

    I’m sorry to hear that you are facing issues connecting to the search console through Rank Math. It seems like you have already tried disconnecting and reconnecting in WordPress and Google without success.

    Since you have followed the steps provided by the Rank Math AI support, and the issue persists, I recommend reaching out to our dedicated support team for further assistance. You can do this by clicking on the following link to open a support ticket: Contact Rank Math Support.

    Our support team is available 24/7, 365 days a year and will be able to help you troubleshoot and resolve the connection issue with the search console.

    Thank you for your understanding, and I hope we can resolve this issue promptly for you.

    Best regards.

    Sources:
    How to Connect/Disconnect Your Website From Content AI
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    How to Access Rank Math’s Setup Wizard
    How to Use Rank Math on a Staging Site » Rank Math
    How to Connect/Disconnect Your Website From Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you:

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Connecting to console’ is closed to new replies.