connecting rank math with website

#978850
  • Resolved Kawtar ka

    7 months, 2 weeks ago

    Rank Math free

    after insalling and activating rank math seo pluging i cant connect it with my website;when i click on rank math in the dashboard it goes to ”connect your account” when i click on it go back to the dashboard

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    7 months, 2 weeks ago

    Hello,

    I apologize for the issue you are facing with connecting Rank Math to your website. It seems like there might be a problem with the connection process. Here are some steps you can follow to troubleshoot this issue:

    1. Disconnect and Reconnect: Sometimes, disconnecting and reconnecting your Rank Math account can resolve the issue. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and clicking on Disconnect Account. After that, try clicking on Connect Now again.
      Disconnect Account

    2. Ensure Correct Account: Make sure you are connecting with the same Rank Math account that you used to purchase your PRO license. If you have multiple accounts, ensure you select the correct one during the connection process.
      Click Connect Now

    3. Check for Plugin Conflicts: Sometimes, other plugins may conflict with Rank Math. Try deactivating other plugins temporarily to see if that resolves the issue.

    4. Clear Cache: If you are using any caching plugins or services, clear your cache and try again.

    If you continue to experience issues after trying these steps, please reply to this ticket with your website URL, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Princess

    7 months, 2 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

    Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below.

    After that, you can see all your connected sites here: https://rankmath.com/my-account/websites/

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

    RankBot

    6 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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