Connecting Rank Math to Client’s Account

#949753
  • Resolved Jean Harvell Wright

    10 months ago

    Rank Math free

    I am trying to connect Rank Math to my client’s account asecsafety.com. Unfortunately, it is trying to connect to one of my other clients. I have Rank Math loaded on the WordPress Site and on, however, I cannot use the tools as it is not connected to Google Services

    I am concerned since I have multiple clients under my google account, it will pull in the wrong data (e.g. another clients). I do have a Gmail linked to analytics if this is needed. How can we ensure the right client gets connected.

    Help!

Viewing 1 replies (of 1 total)
  • RankBot

    10 months ago

    Hello,

    We apologize for the issue you are facing while trying to connect Rank Math to your client’s account. To ensure that the correct client account is connected, please follow these steps:

    1. Disconnect the Current Account: Go to Rank Math SEO → Dashboard → Help and click on Disconnect Account. This will allow you to start fresh with the connection process.
      Disconnect Account in Rank Math

    2. Connect to the Correct Google Account: After disconnecting, click on Connect Now in the same section. You will be prompted to select the Google account you want to connect. Make sure to choose the Gmail account that is linked to the correct Google Analytics for your client’s site (asecsafety.com).
      Click Connect Now

    3. Grant Permissions: Follow the prompts to grant Rank Math the necessary permissions to access your Google Analytics data. Ensure that you are granting access to the correct account associated with your client’s website.
      Grant Permissions

    4. Verify Connection: Once connected, check the Websites tab in your Rank Math account to confirm that asecSafety.com is listed there and that it is connected properly.
      Connected Websites with Rank Math

    By following these steps, you should be able to connect Rank Math to the correct client’s account and ensure that the right data is pulled in. If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope this helps resolve your issue!

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Connecting Rank Math to Client’s Account’ is closed to new replies.