Connecting Rank Math account

#726
  • Resolved Tank Bred

    5 years, 9 months ago

    Rank Math free

    Hello

    We are using Rank Math on our two sites but are not able to connect our accounts since the update a while a go.
    On one, tankbred.com when I click on connect account is says Sorry, you are not allowed to access this page.
    on the other sasaquatics.com it says 403 Forbidden
    Permission denied. Our sentries tell us that you should not be here.

    Any help/advice would be appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Todd

    5 years, 9 months ago

    Rank Math free

    Hi there, Thank you for getting in touch with us and we are so sorry for the trouble this must have caused.

    Could you please contact your web host and ask them why they are rejecting these cURL requests? Once they whitelist them, you should be able to connect the plugin to your account without any issue.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Rank Math Bot

    5 years, 8 months ago

    Rank Math free

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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