Hello,
Thank you for contacting Rank Math.
Unfortunately, our support scope does not extend to phone calls.
Please follow these steps to connect Rank Math to your Google account:
1. Go to Rank Math > General Settings > Analytics > Reconnect:
Give all the permissions.
You can remove the HTML verification tag you added in the theme file as with the revamped analytics module, Rank math automatically verifies your site on Google Search Console (not as a domain property) while connecting.
2. Create a Universal Analytics Property by following this guide:
https://rankmath.com/kb/using-ga4/
3. Go to Rank Math > General Settings > Analytics and configure these settings:
I hope this helps. Looking forward to helping you.
Hello Anas, Thank you for your time.
#1.
In the area where you say 1. Go to Rank Math > General Settings > Analytics > Reconnect:
I have an issue there right away. In my search console it ONLY shows “Site” with a drop down menu.
It does NOT show “CONUTRY” . I am unable to choose country. Is the country tab missing because I have the free version or am I missing something else?
#2. I already Created a Universal Analytics Property by following the guide:
and now I have a GA4 showing up. IS THIS CORRECT?? I originally did this to get a GA3. This lost me completely. Am I supposed to have a G4A or a GA3??
I think I connected to my google account another way I was following before I got your reply.
I do however now I want to make sure I have all my Rank Math buttons set up correctly. I feel I am missing pieces as I do not have, as shown above the COUNTRY tab.
Eva
Hello,
Yes, the country option is missing as you are using the Free plan.
You need to only have the GA3 property and select that property in the Analytics dropdown in Rank Math.
I hope this helps. Looking forward to helping you.
Hello Anas,
When you say “You need to only have the GA3 property and select that property in the Analytics dropdown in Rank Math.”
That is now my issue.
I do not see any such info. In my google analytics I see 3 accounts with my name that I made as possible Errors of learning.
How do I know if I have a GA3 property? I do not see those letter/numbers in my Google Analytics (which is connected to rank math).
In my Google Analytics UNDER Property I see 3 Names. ONE of my names
says Eva Mamcarz – GA4 (276986876)
Which is the result of following your Math Rank instructions. (is this correct??)
Another says Eva Mamcarz (UA-200430942-1)
Another says EvaMamcarz (277010798)
I am lost.
Hello,
UA-200430942-1 is the GA3/Universal Analytics property.
You should delete all the other properties in the Analytics account and then select this UA property from the Rank Math dropdown.
I hope this helps. Looking forward to helping you.
Hi Anas.
I deleted the other two. Thank you.
I still need more help. ALL my help revolves around the page Analytics.
#1. On the SEARCH CONSOLE Area I can pick a site but when I drop down the menu I have an option for a whole bunch of site variations of my name ( this must have come about when I was making errors trying to input my domain name either into google search console OR Google Analytics.
I do not KNOW WHICH OF MY “site” names on Rank MAth is the correct one that is connected to my google analytics and google search console domain names.
I think it is google search console. That is where I see the multiple name variations.
one has www. infront on my domain name,
one has no www. infront of my domain name
another one is missing a letter.
#2. On search console in rank math, when I clicked the orange “reconnect” It refreshed and now the “site” drop menu has a new weird lettered domain name added it is:
sc-domain:evamamcarz.com
How do I get rid of all the extra doamin names in the search console?
#3. In Analytics in Rank Math, I can now choose in the 3 boxes “account property and view”.
I don’t know if I need to enable the button there that says “Install analytics code”
#4. Lastly when I SAVE CHANGES to all this on rank math, the page refreshes and all my choices in Analytics (the 3 boxes) are empty again. IS this normal?
Thank you
Hello again Anas,
I figured out how to DELETE extra domain names from my google search console
I am now left with 2 domain names and I do not know which one is the one the correct one.
It is between:
sc-domain:evamamcarz.com AND
just evamamacarz.com
The one above that says evamamcarz.com also says “domain property” underneath it.
The one with the sc does not say that.
Does that mean that is the correct one attached to rank math?
Hello,
evamamacarz.com without the sc-domain is the one added by Rank Math.
You can select this property from the dropdown.
Are you using Firefox or Safari to save the settings?
If yes, can you please try saving the Analytics settings in Chrome?
If that does not help, try saving the settings in Incognito Mode in Chrome.
Let us know if the issue persists in Chrome.
We are here to assist you.
Anas,
Are you able to see or log into my account please in Rank Math and help me with this?
I have been at this for 24 hours and I am losing my mind.
Can you please log in and make sure I have all the correct settings?
I use firefox
IF I have everything okay despite the extra name in the drop down menu as another option then I would rather leave it.
I just want you or another team person to log into my account and make sure all is fine.
Anas,
When you say
“If that does not help, try saving the settings in Incognito Mode in Chrome.
Let us know if the issue persists in Chrome.”
WHAT issue are you referring to?
In the Analytics areas should i be seeing the 3 boxes filled and saved with the results always seen? As I mentioned before, when I save results it refreshes and ll my choices are not visible anymore.
Is this how it is supposed to be?
Hello,
Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Anas!
I just did that. hope you can see it. please let me know if you are in okay
Hello,
I logged in to your website and saved the Analytics settings.
I also checked the website page source, there is no Analytics tracking code on the website.
You can add the tracking code by enabling the Install Analytics code option at Rank Math > General settings > Analytics.
I hope this helps. Looking forward to helping you.
