Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Could you please share the screenshot or screencast of the issue you are facing in connecting with Google?
You can follow this detailed guide to connect with Google:
https://rankmath.com/kb/connect-your-google-account/
If you are not able to save the settings, please try changing the browser and try saving the settings in Incognito mode in Chrome.
We really look forward to helping you.
I type with my eyes and am unable to take screen shot. I tried the instructions you sent, but the Google search console and Google analytics fields are blank using set up wizard and manual instructions.
Hello,
Please make sure that you have verified the correct version of your website on the Google Search Console (http or https, www or non-www).
Then, please make sure that the Google account you used to connect your Google Search Console profile is the same one you have used to verify your domain on GSC.
If it still doesn’t work, we have found that using a different Google account to verify your domain and connect your website usually works. Or, you can try using the Google Site Kit if it still won’t work and disable the Search Console inside Rank Math by going to WordPress Dashboard > Rank Math > Dashboard
Looking forward to helping you.
I tried all your suggestions, but they didn’t work. I was able to connect Google with monster insights. I think I’m going to try another seo. It’s too bad because I was really excited to try rank math. Thanks for your help.
Hello,
We understand your concern and respect your decision, If you don’t mind we would love to troubleshoot the issue further. For that, We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I submitted the wp login information as requested. Thanks.
Hello,
Please also share the URL of your website so that we can check the issue further.
Looking forward to helping you.
Thank you.
Hello,
We wanted to investigate the issue further, but it looks like the credentials aren’t working. Could you please check and share the updated one?
Here is the screencast for your reference:
[Moved to Sensitive Data section]
Looking forward to helping you.
I just created a WordPress. Org account
[Moved to Sensitive Data section]
Hello,
Thank you for providing the login details.
The login username and password still doesn’t work for https://betterlivingwithals.com/. Could you please confirm if this login is for this domain?
We are looking forward to helping you resolve your issue.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We still cannot login using the credentials you provided. I have added a note on the sensitive data section.
We are here to help.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
