Hello,
Thank you for contacting the support and sorry for the issue you are facing.
For the initial troubleshooting, can you please disable and enable the plugin back?
If that doesn’t help, can you please edit your post and add your website’s login details in the Sensitive area http://i.mythemeshop.com/ZmJGxp by using this plugin?
https://wordpress.org/plugins/temporary-login-without-password/
Looking forward to helping you.
Hello,
Glad that helped.
If you need any further assistance, please let us know.
Thank you.