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Hi Rankmath,
I bought Rankmath the last years and I could not login to my account to activate the plugin for our relaunched website (www.heimatliebe-immobilien.de)
I tried to login but it seemed, that my emailadress is unknown (although I receive rankmath-bills there).
So, I registered with n***@****.** but the licence is not connected to this account.Could you please connect my newly registered account to my licence, so I can activate rankmath for our website again?
Best,
Nils
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Hello,
We apologize for the inconvenience you’re facing with your Rank Math account and license activation. To connect your newly registered account to your license, please follow the steps below:
- Go to your WordPress Dashboard and navigate to Rank Math SEO → Dashboard → Help.
- Click the Disconnect Account button to disconnect your current Rank Math account.
- After disconnecting, click the Connect Now button to connect your new account to activate your license.
- Once you click Connect Now, you’ll be redirected to rankmath.com, where you can connect your new account to activate your license. Make sure to use the same email address that you used when you purchased the Rank Math PRO plan.
- In the Plugin Activation dialog box, choose your license and then click the OK, ACTIVATE NOW button.
After following these steps, your Rank Math PRO license will be activated successfully, and you can confirm the same by checking the Help tab in the Rank Math dashboard.
If you encounter any issues or need further assistance, please feel free to contact our support team, and we’d be happy to help you at any given time.
Best regards.
Sources:
How To Downgrade Your Rank Math PRO Subscription » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
How to Get Rid of “No Connected Websites Found” Message » Rank Math
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