Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your site, and it seems that the connection to the Google feature is working fine. Please refer to the screencast attached in the sensitive data section.
If it’s still not working on your site, please clear your website and browser’s cache for troubleshooting. Also, please try using a different internet browser to connect.
Let us know how this goes.
Thank you.
Hi Reinelle,
Thanks for your reply.
I was referring to https://ibb.co/28WPcSg
The details on my Site section and other sections are not displaying, everything looks blank, which ought not to be so.
Please take a second look at it, and let me know what else to do.
I cleared my browser cookies before setting this up.
Hello,
Please follow these steps:
1. Log in to your website in an incognito window in Chrome.
2. Remove the access to Rank Math from your Google account:
https://myaccount.google.com/permissions?gar=1&pli=1
3. Reconnect with your Google account, give all the permissions, configure the settings.
We look forward to helping you.
Thank you
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
