Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I just tried to log into your site with no luck, kindly confirm the credentials so that I may be able to test it out further.
Looking forward to helping you. Thank you.
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Hello Michael:
Thank you for your soon answer. The developer is reinstaling the website again. That s why all users were reseted. I am working on it. If conflict persist after this changes I will contact again.
Thank you.
Ray
Hello,
Thank you for contacting Rank Math today.
Thanks for the update, do let me know in case something else comes up 🙂
Looking forward to helping you. Thank you.
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Hello,
I have updated the sensitive data as requested. Can you please check again? After do several changes the
mistake stil is there.
Thank you.
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This reply was modified 4 years, 11 months ago by
Ray.
HI Ray,
Thanks for getting back to us.
The conflict is arising from the Buddyboss-Platform plugin which contains some compatibility code with our plugin that is causing the following error:
[20-Nov-2019 08:39:50 UTC] PHP Fatal error: Class RankMath\Paper\BP_RankMath_Title contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (RankMath\Paper\IPaper::advanced_robots) in /srv/htdocs/wp-content/plugins/buddyboss-platform/bp-core/compatibility/bp-rankmath-plugin-helpers.php on line 18
Please get in touch with the author of this plugin and have them update the logic on the bp-rankmath-plugin-helpers.php file.
I hope this info helps. Thank you.
Hello,
I am glad that this information was helpful 🙂
Feel free to contact us should any other issues come up.
Thank you.
