Conflicto en mi sitio con el plugin de indexacion

#283078
  • Resolved Somos fan

    3 years, 2 months ago

    Rank Math free

    Hola buenas noches desde Colombia

    Mi sitio me dio un error y resulto ser el complemento de Instant Indexing,necesito su ayuda con esto ya que es muy necesario para mi sitio

Viewing 3 replies - 1 through 3 (of 3 total)
  • Tammy

    3 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math today, and we apologize for any inconvenience this may have caused.

    Can you please try setting up the Indexing API again. This is a tried and tested method and we are certain these instructions work. It is possible that you missed a step or incorrectly chose some option.:
    https://rankmath.com/blog/google-indexing-api/

    Here is a tutorial for your reference:
    https://www.youtube.com/watch?v=tEmcwCc73Mc

    If the issue persists, it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    I hope this information is helpful, and please do not hesitate to contact us if you require any additional support.

    Thank you.

    Somos fan

    3 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Antes de hacer todos los pasos que me sugirieron quiero que vean el error que dio mi sitio cuando el soporte del hosting me ayudo activando el DEBUG.

    Prabhat

    3 years, 2 months ago

    Rank Math agency

    Hello,

    Could you please let us know the steps to reproduce the issue?

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Conflicto en mi sitio con el plugin de indexacion’ is closed to new replies.